I have used the reclaim tool in the past to get my IOTA back and now its gone again.I just realized today that there was a snapshot. When i log onto my updated IOTA wallet my balance is 0. When I try following the guide, one of the steps is to go under RECEIVE and generate a new address. I do not have that option, I only have attach to TONGLE and under history, I have 2 addresses.
Please help me claim my IOTA safely.