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I transferred iota from Bitfinex to my wallet in October. And at first the wallet displayed the balance but then it went to zero. How can I troubleshoot/recover my balance?

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  • I have exactly the same problem but still no Balance only the 10Mi default one, I have downloaded the last version of your light wallet 2.5.7, followed the instructions on this page. any other instructions? Thank you in advance
    – Ale
    Feb 2, 2018 at 18:29

1 Answer 1

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1) Get the latest wallet: https://github.com/iotaledger/wallet/releases

2) Try using different Nodes - Tools -> Edit Node Configuration Min Weight Magnitude should always be 14 or above. Curl Implementation can be tried both, Webgl 2 and CCurl

3) Generate a few address and re-attach them to tangle until your full balance shows up

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  • how many times did you re-attach to the tangle? Dec 6, 2017 at 22:04
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    Roughly 5 times to get the entire balance
    – HuKo
    Dec 7, 2017 at 23:05
  • that's better than me...i've reattached over 20 times and still 0 balance. Dec 8, 2017 at 20:01
  • I was worried and kept putting it off because of the general sentiment regarding the difficulty level. I reattached to the tangle twice and my entire balance showed. The process was actually much easier than I thought (it turns out I was using an outdated version of the wallet).
    – Hyetigran
    Dec 13, 2017 at 9:18

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